Frequently Asked Questions
Everything you need to know about your Dalidash orders.
How do you ensure the freshness of the food products?
At Dalidash, we use temperature-controlled packaging and express shipping to ensure that all perishable items arrive at your doorstep in peak condition.
What is the standard shipping time for orders?
Orders are typically processed within 24 hours. Depending on your location, standard delivery takes 2-4 business days, while local express options are available for same-day delivery.
Do you offer international shipping?
Currently, we ship within the continental United States. We are working on expanding our logistics to include international destinations in the near future.
Can I return a food item if I am not satisfied?
Due to health and safety regulations, we cannot accept returns on perishable food items. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full refund or replacement.
Are there any subscription options for recurring orders?
Yes! You can choose the 'Subscribe & Save' option on eligible products to receive automatic deliveries every 2, 4, or 6 weeks at a discounted rate.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.