Returns & Exchanges

At Dalidash, we strive for 100% satisfaction with every gourmet purchase; however, due to the perishable nature of our food products, returns are typically handled via replacements or store credit for items that arrive damaged or incorrect.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately inspect your package for any signs of damage, leakage, or incorrect items to ensure timely resolution.

• 2.
  Document the Issue

  Take clear photographs of the damaged product and the shipping label, as these are required to process your claim and verify the condition of the goods.

• 3.
  Contact Support

  Email our customer service team within 48 hours of receipt with your order number and the attached documentation to initiate a formal review.

• 4.
  Receive Resolution

  Once your claim is approved, we will issue a full refund to your original payment method or dispatch a fresh replacement at no additional cost to you.